Privacy Policy

A legal disclaimer

Privacy Policy for etc training

Last updated: [Insert Date]

etc training (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website [insert URL] and when you engage with our services.

1. Information We Collect

We may collect and process the following types of information:

Personal information you provide: name, email address, job title, company, phone number, and any other details submitted via forms, registrations, or subscriptions.
Usage data: information about how you use our website, such as IP address, browser type, operating system, referral source, and pages viewed.
Marketing and communications preferences: your choices in receiving marketing from us.

2. How We Use Your Information

We use your information to:

Provide and manage our event management training and e-learning services.
Respond to enquiries and provide customer support.
Process subscriptions, registrations, and payments.
Improve our website, products, and services.
Send marketing communications, if you have opted in.
Comply with legal obligations.

3. Legal Basis for Processing

We rely on one or more of the following lawful bases to process your personal data:

Consent: where you have agreed to our use of your data.
Contract: where processing is necessary for the performance of a contract with you.
Legal obligation: where we are required to comply with the law.
Legitimate interests: where it is reasonably necessary to operate our business.

4. How We Share Your Information

We will not sell or rent your data. We may share information with:

Trusted third-party service providers (e.g. hosting, analytics, payment processing) who act on our behalf.
Regulators, legal authorities, or other bodies where required by law.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

6. International Data Transfers

If we transfer your data outside the UK or EEA, we will ensure appropriate safeguards are in place to protect your personal data.

7. Your Rights

Under UK GDPR, you have rights including to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Object to or restrict processing.
Withdraw consent at any time.
Request transfer of your data to another provider.

To exercise these rights, please contact us using the details below.

8. Cookies

Our website uses cookies and similar technologies to improve functionality and analyse usage. You can set your browser to refuse some or all cookies, but this may affect site performance. For details, see our [Cookie Policy].

9. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

10. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

etc training
Email: trainme@etctraining.co
Address: 29 Great George Street, Bristol, BS1 5QT

If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).